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Lagardère Travel Retail's challenges
A rich and varied offering
A multi-country customer base
Strong competition from town centre retailers
Matcha's digital sommelier solution was the natural choice to meet these challenges and make the Wine & Champagne aisle—the second largest in travel retail, after beauty—a must-visit for duty-free customers!
« There is a strong need for advice, either autonomously or with the help of a sales advisor because we have a substantial offering. »
Romée Lamielle, Sales and Marketing Director, Duty Free France & LuxembourgÂ
Download the case study to discover this collaboration to take customer experience to new heigths!
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